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    Support      Blog      SimplePay
    Support      Blog      SimplePay
    • Home
    • Getting Started
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    • General Setup
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      • Frequently Asked Questions
        • Why can't I add a company?
        • Is there a quicker way to find employees on SimplePay?
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    • Payroll Setup
      • Company Setup
        • Split Pay for Custom Leave Types into Separate Accounts
        • Payslip Settings
        • Employer Details
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      • Employee Setup
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      • Frequently Asked Questions
        • How do I delete an employee?
        • How do I transfer employees from an old company to a new company?
        • Why can’t I capture take-on balances for an employee?
        • Can I use an employee identification number more than once?
    • Account Dashboard
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    • Payroll Processing
      • Payslip Basics
      • Entering Employee Hours
      • Notes
      • Pay Runs
      • Add a Payslip
      • System Items
        • Savings
        • Employer Loans
        • Provident Fund
        • Monthly Commission
        • Termination Leave Pay
        • Annual Bonus
        • Back Pay
      • Service Periods
        • Ending an Employee's Service
        • IR56F
        • Payments on or after Termination
          • Paying Out Accumulated Leave
          • Termination Lump Sums
          • Severance Payment
          • Long Service Payment
          • Payment in Lieu of Notice
      • Additional Topics
        • Changing Payslip Dates
      • Frequently Asked Questions
        • How does the pro-rata calculation work?
        • Why can’t I finalise my payslip?
        • How do I roll over to next pay period or tax year?
        • Why can’t I remove an Employer Loan from a payslip until the balance is settled?
        • My employee repaid their loan outside of payroll. How do I record this so that I can remove the Employer Loan?
        • Why can’t I remove Savings from the payslip until the balance is paid out?
        • I paid out my employee's savings outside of payroll. How do I indicate this on SimplePay so that I can remove the Savings item?
    • Payroll Concepts
      • Statutory Deductions and Contributions
        • Mandatory Provident Fund (MPF)
      • Pay-Related Calculations
        • Salary Calculations
        • Leave Pay
        • Average Daily Wage
      • Payslip Components
      • Frequently Asked Questions
        • Can a custom Average Daily Wage be entered?
    • Bulk Actions
      • Employee Actions (Bulk Terminations)
      • Bulk Finalise and Review Payslips
      • Excel Import for Employee Details
      • Excel Import for Tax Take-On Balances
      • Excel Import for Leave Take-On Balances
      • Bulk Add Once-off Payslips
      • Custom Bulk Inputs
      • Bulk Inputs
      • Frequently Asked Questions
        • Why can’t I select the date I want for bulk payslip inputs?
      • Bulk Leave Management
      • Excel Import for Capturing Leave
    • Filing and Processes
      • Monthly Submissions
      • Annual Employer’s Returns
      • Frequently Asked Questions
        • If I sign up with SimplePay after the start of the tax year, can I still use it for my Employer’s Return?
    • Reports
      • Employee Basic Info
      • Leave and Leave Days Report
      • Leave Requests
      • Transaction History Report
      • Variance Report
      • Leave Expiry Report
      • Balances – Loans and Savings
      • Leave Liabilities
      • Payslips
      • Termination Certificates
      • Custom Reports
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      • QuickBooks Online
      • Xero
      • Advanced Options
        • Accounting Splits
        • Using Xero Tracking Categories
        • Integrating Accounting Splits
        • Posting to Separate Entities
      • Troubleshooting Common Xero Errors
      • Frequently Asked Questions
        • Why should I re-authenticate my connection?
        • Why has my employee’s information been posted to the wrong account?
        • Can I setup accounting splits and use Xero tracking categories?
        • Do I need 2-Factor Authentication to use the Xero Integration?
    • Time and Attendance
      • Clocking Imports
      • Generic CSV Clocking File Specification
    • Self-Service Admin
      • General Setup
        • Enabling Self-Service
        • Self-Service General Settings
      • Requests
        • Managing Employee Leave Requests
        • Managing Employee Info Update Requests
        • Managing Employee Claim Requests
        • Approval Structure Setup
        • Actioning Employee Requests
        • Approval Override
      • Email Payslips
      • Email Tax Certificates
      • Frequently Asked Questions
        • Can I enable Self-Service for all my employees automatically?
    • Employee Self-Service
      • Payslips
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      • Requests
        • Managing Your Info Update Requests
        • Leave Requests
          • Upload Supporting Documents to Leave Requests
        • Managing Your Claim Requests
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      • How do I delete/close my account?
      • How much space does SimplePay make available to me?
    • Leave Management
      • Leave Types and Entitlements
        • Annual Leave
        • Sick Leave
        • Maternity Leave
        • Paternity Leave
      • Custom Leave Types
      • Company-Wide Leave Settings
      • Employee-Specific Leave Management
      • Active Entitlement Policies (company defaults)
      • Leave Take-On Balances
      • Recording Leave
      • Leave Adjustments
      • Deleting Leave
      • Leave on Any Day
    • Billing
      • Switching to Paid
      • Billing Details
      • Billing Method
      • View Statements or Invoices
      • Freeze Warnings, Freezes and Unfreezing Your Account

    Billing

    Once your free 30-day trial has expired and you have chosen to switch to a paid account, you will be billed for the exact number of active employees per month. More information about our pricing can be found on our home page.

    This section covers the various aspects of billing:

    • Switching to Paid
    • Billing Details
    • Billing Method
    • View Statements or Invoices
    • Freeze Warnings, Freezes and Unfreezing Your Account
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