Frequently Asked Questions
The links below cover the most frequently asked questions related to the Payroll Processing section:
- How does the pro-rata calculation work?
- Why can’t I finalise my payslip?
- How do I roll over to next pay period or tax year?
- Why can’t I remove an Employer Loan from a payslip until the balance is settled?
- My employee repaid their loan outside of payroll. How do I record this so that I can remove the Employer Loan?
- Why can’t I remove Savings from the payslip until the balance is paid out?
- I paid out my employee's savings outside of payroll. How do I indicate this on SimplePay so that I can remove the Savings item?