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Why can’t I add a company?
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Payroll Setup
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Frequently Asked Questions
How do I delete an employee?
How do I transfer employees from an old company to a new company?
Why can’t I capture take-on balances for an employee?
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Additional Topics
Changing Payslip Dates
Frequently Asked Questions
How does the pro-rata calculation work?
Why can’t I finalise my payslip?
How do I roll over to next pay period or tax year?
Payroll Concepts
Statutory Deductions and Contributions
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Pay-Related Calculations
Salary Calculations
Leave Pay
Average Daily Wage
Payslip Components
Frequently Asked Questions
Can a custom Average Daily Wage be entered?
Bulk Actions
Employee Actions (Bulk Terminations)
Bulk Finalise and Review Payslips
Excel Import for Employee Details
Excel Import for Take-On Balances
Bulk Add Once-off Payslips
Custom Bulk Inputs
Bulk Inputs
Frequently Asked Questions
Why can’t I select the date I want for bulk payslip inputs?
Bulk Leave Management
Capturing Leave in Bulk via Excel Imports
Filing and Processes
Monthly Submissions
Annual Employer’s Returns
Frequently Asked Questions
If I sign up with SimplePay after the start of the tax year, can I still use it for my Employer’s Return?
Reports
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Transaction History Report
Variance Report
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Accounting
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Integrating Accounting Splits
Posting to Separate Entities
Troubleshooting Common Xero Errors
Frequently Asked Questions
Why should I re-authenticate my connection?
Why has my employee’s information been posted to the wrong account?
Can I setup accounting splits and use Xero tracking categories?
Do I need 2-Factor Authentication to use the Xero Integration?
Time and Attendance
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Generic CSV Clocking File Specification
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Troubleshooting
I am having trouble logging in
I see incorrect / incomplete / no information when logging in
I am not receiving SimplePay emails
I am having trouble with a bulk upload
Other Frequently Asked Questions
How do I download SimplePay?
How do I back up my information?
Is there a SimplePay app?
Does SimplePay have a blog?
Can you integrate with other systems?
Do I have a contract or agreement with SimplePay?
Is my data safe with SimplePay?
Does SimplePay have a sandbox for testing the API?
How do I delete/close my account?
How much space does SimplePay make available to me?
Leave Management
Leave Types and Entitlements
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Paternity Leave
Custom Leave Types
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Employee-Specific Leave Management
Active Entitlement Policies (company defaults)
Leave Take-On Balances
Recording Leave
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Deleting Leave
Leave on Any Day
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Support
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SimplePay
Bulk Actions
Frequently Asked Questions
Frequently Asked Questions
The links below cover the most frequently asked questions related to the Bulk Actions section:
Table of contents
Why can’t I select the date I want for bulk payslip inputs?
